Last Updated: April 2026
Welcome to the online marketplace and associated trading instruments of Trade Frogs LLC (referred to herein as "the Entity," "we," "us," or "our").
This Terms and Conditions of Service Agreement ("Agreement") governs your access to and use of our digital properties, including our public website (www.tradefrogs.com), the user portal hosted thereon, and all associated Services (collectively, the "Platform").
BY UTILIZING THE PLATFORM OR ANY OF OUR SERVICES, YOU EXPLICITLY AND UNCONDITIONALLY ASSENT TO BE BOUND BY ALL TERMS AND CONDITIONS CONTAINED WITHIN THIS AGREEMENT. If you do not agree with any provision of this Agreement, you must immediately discontinue all use of the Platform. This Agreement does not apply to any products, services, or platforms not owned or controlled by us.
MANDATORY ARBITRATION NOTICE: THIS AGREEMENT STIPULATES THAT, WITH LIMITED EXCEPTIONS, ANY DISPUTE OR CLAIM ARISING FROM OR RELATING TO THIS AGREEMENT OR YOUR USE OF OUR SERVICES MUST BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS, WAIVING ANY RIGHT TO CLASS ACTION PROCEEDINGS.
You are solely liable for all activity associated with your use of the Platform. Individuals must have reached the legal age to enter into a binding contract (typically age eighteen (18) in most U.S. jurisdictions). If you are a minor, this Agreement must be reviewed and accepted by a parent or legal guardian on your behalf, and that guardian assumes full responsibility for your use. You are fully responsible for the actions and consequences of any person, including a minor, whom you authorize or allow to utilize the Platform under your account.
To establish a user account on our Platform, you are required to link and authenticate a verified Steam Account. Your Platform account is strictly personal and non-transferable; you are prohibited from sharing your account credentials or allowing any third party to utilize your account. You must not use another individual's account.
You bear the sole responsibility for all activities occurring under your account. You must immediately inform us if your registration data changes. You must also immediately notify us of any suspected or actual unauthorized use of your account or any other security breach. You are liable for any and all losses or damages resulting from unauthorized access to the Platform originating from your account.
Your engagement with the Services must at all times strictly adhere to this Agreement and all applicable local, state, federal, and international laws and regulations. We reserve the right to implement any measure deemed necessary to protect the Entity, other users, and third parties. Such measures may include imposing enforcement actions described in Section 4, or reporting misconduct to law enforcement.
You may access data pertinent to your account via our Application Program Interface (API). Any access or use of our API, including integration by a third-party product or service, is subject to this entire Agreement. You acknowledge and agree that the Entity shall not be held responsible or liable for any losses or damages resulting from your use of our API, including use facilitated by any third-party product or service.
You are strictly prohibited from registering or using our Services to promote, sell, or advertise any products or services whatsoever, except for the digital in-game assets specifically related to Counter-Strike 2 (including its former designation, "Counter-Strike: Global Offensive," or "CSGO") ("Counter-Strike 2 Items"). You may not imply, suggest, or assert that you have any qualified relationship with us, or that we endorse or sponsor your sale of Counter-Strike 2 Items or any third party's products or services.
The following activities are explicitly prohibited. Any violation may result in the enforcement measures detailed in Section 4:
You may report any user conduct that violates this Agreement or applicable law by submitting a support ticket through your account or emailing us at [email protected]. Your complaint must include:
All complaints must be submitted in good faith, and we may impose measures against users who abuse this mechanism by filing unfounded reports.
If a dispute arises between you and another user during the use of our Services, you may request our assistance in mediating the conflict to reach an amicable solution by submitting a support ticket or emailing us at [email protected]. We will make commercially reasonable efforts to assist but do not guarantee successful resolution or a specific outcome.
We may impose the following measures if we determine, at our sole discretion, that: (i) you have breached this Agreement; (ii) your access or use may cause injury to us, other users, or third parties; (iii) your conduct violates any law or regulation; and/or (iv) in the event of legal or governmental action:
The imposition of any such measure does not entitle you to any claim for reimbursement, damages, or compensation. If your account is permanently terminated, any funds remaining in your account balance shall be automatically forfeited. Enforcement measures are determined based on the severity and frequency of the infringement. If you contest any measure we have taken, you may submit a written grievance through your account's support ticket system.
Our Services facilitate a user-to-user marketplace where Buyers can purchase Counter-Strike 2 Items offered for sale by Sellers. For absolute clarity, the Entity does not hold inventory of any items sold on the marketplace. Access to the marketplace is free of monetary charge.
If a Buyer and Seller agree to a User Transaction, we shall deduct a service fee, termed the "User Transaction Fee," equal to up to five point zero percent (5.0%) of the final sale price, from the Seller's account balance. Buyers do not incur a User Transaction Fee.
All payments related to User Transactions are processed independently by our third-party service provider, and we do not collect or store your payment credentials (e.g., credit card or banking information). You are responsible for any costs or fees arising from a failed or refused payment. You acknowledge that you are responsible for any applicable taxes (including sales, use, or income taxes) related to your transactions on the Platform and for complying with all relevant tax laws.
Your account balance is not a personal property right, is non-transferable, holds no value outside of the Platform, and can only be used for User Transactions. Account balances are not guaranteed and must not be treated as cash.
The Entity, its officers, directors, and agents, shall not be held responsible or liable for any type of damages (whether direct, indirect, actual, or consequential) arising out of or related to disputes between users. This exclusion includes, without limitation, claims involving:
Users may apply to and participate in our Affiliate Program ("Affiliate Program"). Approved participants ("Affiliate Partners") shall receive a percentage of the Transaction Fee generated from User Transactions completed by new users referred by them ("Affiliate Referral Fee"). This fee is automatically credited to the Affiliate Partner's account balance upon transaction completion.
There is no cost to apply or participate. Participation may be canceled by the Affiliate Partner at any time.
To apply, you must:
We reserve the unqualified right to modify, suspend, or terminate the Affiliate Program at any time.
You may upload or display content on the Platform ("User Content"). Such content may be protected by intellectual property laws. You grant to us a non-exclusive, transferable, worldwide, irrevocable, royalty-free license to utilize, host, store, reproduce, modify, translate, distribute, and create derivative works and compilations of your User Content for the purpose of providing the Platform. You warrant that you possess all necessary rights and authority to grant us this license.
You are solely responsible for your User Content. We do not pre-screen or approve User Content, but we reserve the right, without liability, to remove any content deemed to be infringing, offensive, objectionable, or illegal, in accordance with Section 4.
We grant you a limited, non-exclusive, non-assignable, and non-transferable license to access and utilize the Platform strictly for your own personal, non-commercial purposes, conditioned upon your adherence to this Agreement.
You are prohibited from: selling, renting, or leasing the Platform to a third party; reverse engineering or copying the Platform; creating derivative works; utilizing bots or automated processes to scrape data; introducing malicious code; violating third-party intellectual property rights; or using any Platform information to create a competing service.
The Platform, its source code, images, trademarks, service marks, logos, and all features are our proprietary property, protected by copyright law. Third-party materials used on the Platform are licensed to us, and those third parties reserve the right to enforce their ownership rights against you for any violation of this Agreement. Any suggestions or feedback you provide regarding the Platform are given voluntarily, and we may utilize such feedback without any obligation to you.
We do not guarantee that the Platform will be compatible or operational with your specific hardware, software, or service plan. You bear the responsibility for all third-party charges and ensuring the compatibility of your systems.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. We do not warrant that the Platform will be free of malware or viruses, that access will be uninterrupted or error-free, or that defects will be corrected.
You hereby agree to indemnify, defend, and hold us, our officers, managers, employees, and agents harmless from and against any and all claims, damages, liabilities, losses, demands, or expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with: (i) your use of the Platform; (ii) your breach or alleged breach of this Agreement; (iii) any unauthorized use of your account; or (iv) your violation of the rights of any other person.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY LOST PROFITS, LOST REVENUES, FINANCIAL LOSSES, OR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
Our total aggregate liability for any claims arising under this Agreement, including any implied warranties, shall be strictly limited to the greater of: (i) the amount you paid to us within the six (6) months immediately preceding the event giving rise to the claim; or (ii) One Hundred Dollars ($100.00) USD. This limitation shall apply regardless of the legal theory of liability (contract, tort, statute, or otherwise).
This Agreement remains in effect until terminated by either you or the Entity. You may terminate this Agreement at any time by ceasing all use of the Platform. We reserve the right to terminate this Agreement and deny you access to the Platform at any time, for any reason, and without prior notice. Upon termination, you must cease all use of the Platform. Provisions of this Agreement which by their nature are intended to survive termination (including Indemnification, Liability Limitations, and Arbitration) shall remain in full force and effect.
YOU AND THE ENTITY AGREE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THAT ANY AND ALL DISPUTES OR CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR YOUR USE OF THE SERVICES SHALL BE RESOLVED EXCLUSIVELY BY BINDING ARBITRATION. Arbitration is a less formal process than a court lawsuit.
YOU UNDERSTAND AND AGREE THAT ALL DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS AND NOT AS PART OF ANY CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE ACTION. By agreeing to these terms, both parties waive the right to resolve all claims in a court of law. This clause is governed by the Federal Arbitration Act (FAA).
Arbitration shall be administered by JAMS under the then-current Streamlined Arbitration Rules and Procedures (the "JAMS Rules"). In the event of a conflict, the terms of this Agreement shall control over the JAMS Rules.
Notwithstanding the arbitration requirement, we retain the right to:
To the maximum extent permitted by law, this Agreement shall be governed by the laws of the State of Delaware, without reference to its conflict of law principles. Any claims or disputes that are expressly exempt from the arbitration requirement (as set forth in Section 11) must be brought solely in a court located in Delaware. You irrevocably consent to the personal jurisdiction of such courts.
We provide no assurance that the Platform or its materials are appropriate or available for use outside of the United States. You may not use or export User Content in violation of U.S. export laws, regulations, or restrictions. If you access the Platform from outside the U.S., you are responsible for adherence to all applicable laws in your country of residence.
This Agreement controls the relationship between you and us and does not create any third-party beneficiary rights. Our failure to enforce any provision does not constitute a waiver of our right to enforce it later. If any provision is deemed invalid or unenforceable, the remaining provisions of this Agreement shall remain in full force and effect.
We respect the intellectual property rights of others. If you believe that your copyrighted work has been infringed on our Platform, please contact our designated Copyright Agent for Notice of Claims of Copyright Infringement at [email protected].
In accordance with Articles 11 and 12 of the DSA, the Entity's designated Single Point of Contact can be reached via email at [email protected]. Communication at this address is accepted in the English language.
We reserve the right to change, modify, add, or remove portions of this Agreement at our sole discretion. Notice of such modifications will be posted on this page, and we may attempt to notify you through your account. Changes become effective immediately upon posting (as indicated by the "Effective Date") but will not apply retroactively. Your continued use of the Platform following any modifications constitutes your acceptance of the revised Agreement.
For any questions or clarification regarding this Agreement, please contact us at [email protected].
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